Since our items are personalized with individual monograms, family names, initials, etc. there are no returns on the items. If there is a problem with your order, you can email us. We will gladly correct any problem that our team created.
We can ship to virtually any address in the United States. These items can take up to 2 weeks before shipping due to the amount of personalized or monogrammed items we have. Thanks so much!
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.